• Ulrich@feddit.org
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    10 days ago

    TL;DR: Viva.com, one of Europe’s largest payment processors, sends verification emails without a Message-ID header — a recommendation of RFC 5322 since 2008. Google Workspace rejects them outright. Viva’s support team’s response to my detailed bug report: “your account has a verified email, so there’s no problem.”

    • SomethingWentWrong@lemmy.ca
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      10 days ago

      I had a company I was doing business with reject a valid email address of mine because it contained a “.” character in it. I got an error message about this being invalid email address to use. My “[email protected]” address had no problems sending/receiving emails with anyone else.

      There should be some simplified standard way to identify what combination of email configuration is/isn’t supported by companies and email providers. This can also future proof against future changes in email configuration changing over time due to the ongoing fight against spam.

      • Toes♀@ani.social
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        9 days ago

        There’s already a standard that defines what is an acceptable email address. And an standard reply for a rejected email address.

        The issue is you’re dealing with a misconfigured or inappropriate email stack.