They missed out the firmware in the WiFi adapter

This makes you sound like a Jehova’s witness.

Idk if that’s a valid comparison… being a Jehovah’s witness doesn’t save you a penny in software licensing costs

My takeaway from point 1 is to rephrase my advice as a complaint:

“Man, it sucks you have that problem with Windows. I’ve been struggling with a computer problem of my own actually. I’ve been getting really down down thinking about all the Windows users out there who just have no clue about how the power of Linux could change their lives for the better”

unsupported hardware, firmware bugs