From the article:

Vaughan was surprised to find it was often the technical staff, not marketing or sales, who dug in their heels. They were the “most resistant,” he said, voicing various concerns about what the AI couldn’t do, rather than focusing on what it could. The marketing and salespeople were enthused by the possibilities of working with these new tools, he added.

Not surprising the people with technical skills that aren’t actually replaceable by LLMs would be against forced AI adoption. Good luck maintaining a code base created with vibe coding. Meanwhile the CEO probably looks at ChatGPT and realizes it could basically do everything he already does (write emails and make high level decisions without actually having to worry about their implementation) and then incorrectly thinks it’s the case for everyone else.

For me the main benefit of eSIMs is they allow multiple numbers on a single phone which is super handy.

Reading the article though, and I think the described problem is entirely the fault of the carrier and not the design of eSIMs. The carrier should have allowed alternative verification methods (email, online account, in-person at store) other than just sending a text to the disabled number.