That’s how I feel about most Microsoft products actually.

Exactly the same at my job. And it really shows in the code quality, or lack thereof. And then sometimes they wonder why it becomes more and more complicated to add new things. But most of the time they just think that it’s perfectly normal that way and are completely oblivious to all the ways it could be improved. I once talked to my boss about it and he basically replied with “Well you know, there just isn’t a code style that everybody likes, so there’s no reason to even try.”